Anti-Muslim hate can affect the safety, wellbeing and confidence of employees, volunteers, service users and the wider public. It can occur online, in the workplace or through offline, street-based incidents. Without effective training, staff may struggle to recognise anti-Muslim hate, respond appropriately to a disclosure or assess when abusive behaviour presents a more serious risk.
Tell MAMA provides specialist anti-Muslim hate training for companies, organisations, charities, educational institutions, local authorities and public-sector bodies. Our training gives participants the knowledge and practical skills needed to identify anti-Muslim prejudice, support those affected and respond confidently to incidents, threats and emerging risks.
Why choose Tell MAMA?
Tell MAMA has more than 15 years of front-line experience in recording anti-Muslim hate and supporting people affected by it. Our knowledge is based on verified reports, direct casework, academic research and the lived experiences of victims.
This means that our training is not based on abstract theory. It draws upon real patterns of behaviour and the changing language of anti-Muslim hate in Britain. We understand how prejudice develops, how it is expressed and how online hostility can move into offline, street-based abuse, intimidation or violence.
Our training is balanced and evidence-led. We have a database of evidence that covers 15 years of work in countering anti-Muslim hate, mapping and measuring it and in supporting the victims of it. We help participants distinguish between legitimate criticism of religions or beliefs and language or behaviour that targets people because they are Muslim—or because they are perceived to be Muslim. This distinction is vital for tackling hatred effectively while protecting open discussion and freedom of expression.
What does our anti-Muslim hate training cover?
Every programme can be tailored to the needs, responsibilities and risk profile of your organisation. Topics can include:
- Recognising anti-Muslim hate: Understand what constitutes an anti-Muslim hate incident, how it differs from a criminal hate offence and how prejudice can overlap with racism, discrimination, misogyny and hostility towards migrants.
- The language of anti-Muslim hate: Identify common narratives, stereotypes, coded expressions and dehumanising language. Participants explore how themes involving terrorism, immigration, cultural threat, grooming gangs, religious clothing and the alleged and sometimes criminal behaviour of Muslims can be misused to target innocent individuals or communities. (Note: Our work also recognises the deep impacts on victims of crimes such as grooming which have affected so many women in our country).
- Online and offline risks: Examine online abuse, threatening messages, coordinated harassment, doxxing, hostile images and social-media pile-ons. Our training also covers offline, street-based incidents, including verbal abuse, intimidation, assault, property damage and the targeting of mosques or community buildings.
- Gender and anti-Muslim hate: Understand how gender influences both the form and frequency of incidents. Muslim women—particularly those who are visibly Muslim—can experience highly gendered abuse involving religious clothing, appearance, race and perceived vulnerability. Training can also explore barriers that prevent men and women from reporting their experiences.
- Threats and online risk: Learn how to assess threatening communications, preserve evidence, record incidents and escalate immediate safety concerns. Participants consider the difference between generalised abuse and clear or specific threats, as well as the circumstances in which police, security staff, safeguarding leads or specialist support services should be contacted.
- Spikes and trends: Explore how anti-Muslim hate can rise following terrorist attacks, political statements, elections, international conflicts or inflammatory media coverage. Understanding these spikes and trends can help organisations anticipate pressure points, communicate responsibly and strengthen support before tensions escalate.
- Supporting victims and witnesses: Develop a calm, sensitive and victim-centred response. Participants learn how to listen without minimising the incident, avoid blaming the victim, explain available reporting routes and recognise possible emotional effects such as anxiety, fear, hypervigilance, shame or withdrawal.
- Building an organisational response: Consider how workplace policies, reporting procedures, communications, safeguarding arrangements and staff responsibilities can be strengthened. Scenario-based discussions help teams put learning into practice and identify gaps in their existing systems.
Who is the training for?
Tell MAMA training can support senior leaders, trustees, human-resources teams, equality and inclusion specialists, safeguarding leads, security personnel, communications teams, managers, educators, frontline staff and volunteers.
It is particularly valuable for organisations employing Muslim staff, serving diverse communities, managing public venues or maintaining a significant online presence. No previous specialist knowledge is required, and content can be adapted for introductory or more advanced audiences.
Flexible and tailored delivery
Training can be delivered online or in person and adapted for staff briefings, interactive workshops, leadership sessions or wider organisational programmes. We can work with you to identify your priorities and develop relevant examples, exercises and scenarios.
Our aim is not simply to raise awareness. It is to leave participants better equipped to recognise anti-Muslim hate, assess online and offline risk, respond appropriately to threats and provide meaningful support to those affected.
Arrange training with Tell MAMA
Effective training helps organisations move from good intentions to informed action. By working with Tell MAMA, your organisation can build staff confidence, improve reporting and strengthen its ability to protect employees, volunteers, service users and communities.
To discuss your training requirements or request a tailored programme, contact Tell MAMA at info@tellmamauk.org or call 0800 456 1226.